Answer, qualify, and book — without the back-and-forth.
An AI agent handles class and service questions, collects booking requests, qualifies new leads, and hands the conversation to your team when it matters.
Trusted by 1,000+ brands in 50+ countries
Prospects want an answer today — not when the front desk is free.
Most enquiries start in a chat, outside opening hours, with the same handful of questions.
The same questions, all day
Hours, class schedules, pricing, and policies get typed out again and again by staff who have clients in front of them.
Enquiries go cold out of hours
A prospect who messages at night often books with whoever replies first.
Every lead looks the same
Without a record of goals and timing, staff can’t tell who is ready to join from who is browsing.
From first message to booked visit, your team only steps in when it counts.
You set what the agent answers, what it collects, and when it escalates. Everything it learns lands on the client record.
What time does the Saturday yoga class start?
Saturday yoga runs at 8:00 and 10:00. Would you like to reserve a spot?
Answered from the class schedule in the knowledge base
Answer the everyday questions from your own content.
The agent answers hours, class schedules, pricing, and policies from the knowledge base you load. You set the guardrails: medical or clinical questions, and anything it can’t source, go to your team.
- Answers only from your knowledge base, never invents a policy or price
- Guardrails and escalation rules you control in AI Studio
- Replies in the client’s language
Powered by AI Studio · bitChat · Escalation
I’d like to book a first physio session.
Happy to help. Which day works best, and morning or afternoon? I’ll pass the request to our team to confirm.
Booking request saved · team notified
Collect booking requests in a guided chat.
A WhatsApp Form walks the client through service, preferred date and time, and contact details, step by step. The request lands on their record and your team confirms the slot.
- WhatsApp Form: bitbybit’s guided, in-chat multi-step journey
- Requests land on the client profile, not in a chat scroll
- Your team confirms the slot; the agent keeps the client informed
Powered by bitChat · WhatsApp Form · bitCRM
Sample Lead · +62 8•• ••• 0000
Goal: build strength · Experience: beginner · Start: this month
Tagged: ready to join · escalated to sales
Find out who’s ready, before staff reply.
The agent asks the questions your team would ask: goals, experience, timing, and budget. It tags the answers on the record so staff open the conversation already informed.
- Data Collection skill gathers answers in-thread
- Tags and fields written to the lead’s profile
- Ready-to-join leads reach a person, with the brief attached
Powered by AI Studio · Data Collection · bitCRM
Ready to set this up?
Connect WhatsApp, build your agent, and test it before going live. Step-by-step guides are in the Knowledge Base.
I can only come twice a week. Which membership makes sense?
The 8-visits-a-month plan fits twice a week. If your schedule changes, you can switch to unlimited. Want the details?
Recommended from the membership list
Point each person to the right plan or service.
Based on what the prospect says they want, the agent explains the memberships or services that fit, using the plans and descriptions you provide. It describes what you offer and doesn’t promise health outcomes.
- Recommends from the plans and services you load
- Explains differences in plain language
- Guardrail: no outcome promises, no medical advice
Powered by AI Studio · Product Recommendation
Hi Sample Lead, still thinking about a trial class? I can hold a spot this week if you’d like.
Yes please, Thursday evening?
Triggered after 48h without a reply
Follow up when an enquiry goes quiet.
A prospect asks about pricing and disappears. The Follow-up skill sends a timely nudge, and a replied message goes straight back to the agent. Re-engage lapsed members the same way.
- Follow-up skill and flow builder: trigger, condition, delay, action
- Replies return to the same thread and the same agent
- Opted-in contacts only, using WhatsApp-approved templates
Powered by bitCRM · Follow-up
Meets customers where they write, and fits the stack you run.
One agent and one customer record across every channel, with your store and tools connected underneath.
Let your team focus on clients, not repeat questions.
Start free, or book a demo to see the agent on your own services. Trusted by 1,000+ brands in 50+ countries.