What's changed

Stop Just Chatting.
Start Converting.

AI that moves your bottom line, not just the conversation. Move from disconnected replies to an automated revenue engine that qualifies intent, resolves tickets, and closes sales — all inside one WhatsApp thread.

01 · Conversion

Higher conversion, zero extra effort.

Don't let high intent cool down. Our AI instantly captures leads and guides buyers to the next best action, closing deals automatically while you sleep.

Sarah · Customer

on WhatsApp

Hi, looking for running shoes under $100 👟

Got it — let me check what's in stock.

Found 3 perfect matches from your catalog. Top pick:

👟

Cloudrun Pro · Black

Shopify · In stock

$89

02 · Support

Support with zero blind spots.

Never ask a customer for their order number twice. Both AI and human agents get instant access to full purchase history, resolving issues in seconds, not hours.

📦

Linen Shirt, M In transit

🧴

Ceramic Mug Set Processing

✅

Herb Garden Kit Delivered

Full context loaded · AI resolved in 42s

03 · Commerce

One unified commerce engine.

Say goodbye to disjointed point tools. We bring your AI agent and CRM into a single, powerful loop — ensuring every conversation today improves your sales tomorrow.

💬

WhatsApp Conversation

Customer sends first message

↓

🤖
AI qualifies intent
Tags: high intent · budget $80–120 · skincare

↓

📊

bitCRM updated

Profile enriched · segment assigned

↓

🎯

Campaign triggered

Winback flow · 3x conversion vs email

Auto-tagged Converted No manual step

One System

Everything you need.
Nothing you don't.

Every customer conversation — resolved, converted, remembered.

bitChat turns WhatsApp into a full support and sales channel. AI handles the repetitive work. Your team handles what matters. Nothing falls through the cracks.

🔀

AI-first routing

AI resolves repetitive queries instantly. Complex cases route to the right human agent with full context — no re-explaining, no dropped threads.

🔁

Smart auto follow-up

Cart abandoned? Query unresolved? bitChat automatically re-engages at the right time — increasing recovery rates without extra headcount.

🛍️

Full commerce context in every chat

Order status, purchase history, and product catalog — all accessible inside the conversation. Support and sales from one view.

74%

Tickets resolved without human escalation

<90s

Average first response time across all inboxes

Sarah Kim

VIP · Repeat buyer · High intent

···

Order #4821 delayed — escalated to logistics team

Hi, my order hasn't arrived after 8 days 😕

13:20

I really need it before the weekend.

13:21

AI Agent

Checking your order — it shipped on the 12th via DHL...

Okay, got it. Thank you!

13:22

Sarah Kim

I really need it before the weekend.

Escalated to logistics. Update in 2h + 10% off your next order!

13:22

Turns WhatsApp conversations into campaigns — automatically.

Most CRMs need clean inputs. bitCRM reads unstructured conversations and builds them for you — tagging intent, enriching profiles, and triggering the right follow-up without manual setup.

🏷️

AI tagging that replaces manual segmentation

Conversations are tagged automatically based on what customers say — intent, budget, product interest. Segments build themselves and stay current without anyone touching a spreadsheet.

📣

Click-to-WhatsApp ads, closed in-thread

Ad clicks enter a WhatsApp conversation. AI qualifies the lead, starts a personalized journey, and closes the sale — while CRM updates in real time.

🔧

Drag-and-drop flows for the full customer lifecycle

Winbacks, reorder nudges, post-purchase surveys, review requests — built visually, no code. Smart fallbacks and conditional logic included out of the box.

3×

Higher campaign conversion vs email for the same audience

80%

Less time to set up a campaign vs traditional CRM flows

Sarah Kim · journey started 2h ago

🛒

Cart abandoned

Cloudrun Pro · Black · $89

Trigger

💬

WhatsApp message sent

AI recovery · personalised offer

Delivered

✅

Order placed

#ORD-9104 · $89 · 14 min after message

Converted

🏷️

Segment updated

→ "Footwear buyers · high intent"

Auto-tagged

📣

Campaign triggered

Post-purchase upsell · accessories

Sent

Ship an AI agent in minutes. With prebuilt skills, not blank prompts.

AI Studio comes with production-ready skillsets for support, sales, and commerce — not a blank canvas. Upload your knowledge, pick a model, set your tone, test in the Playground, and publish.

⚡

Prebuilt skillsets — ready on day one

Support basics, sales assist, commerce actions (check stock, create cart, send payment link, handle returns), lead capture — all available as toggleable skills.

🛒

Commerce-connected, not just chat-capable

Agents connect to Shopify or Commerce by bitbybit — checking live inventory, building carts, and sending payment links inside the conversation. Real actions, not just answers.

🤖

AI tagging that feeds directly into bitCRM

Every conversation is auto-tagged by intent, language, priority, and custom labels you define. Tags flow into bitCRM to trigger campaigns — no manual segmentation step.

5 min

From setup to first live agent with a prebuilt skill template

Markup on Meta pricing — pay official rates directly

Commerce

🛍️

Product recommendation

Help customers find products based on preferences

🛒

Create order

Create draft orders directly in chat

📦

Order tracking

Provide customers with current order status

Engagement

🎯

Collect data

Capture email or phone for retargeting

🔁

Follow-up

Auto-send follow-ups to unresponsive customers

Tool

💬

Auto-resolve

Automatically close tickets with no pending response

🙋

Escalation

Hand off to human agent in certain conditions

Working with bitChat has been key to ensuring my online store's service runs smoothly and professionally. Their integration with Shopify has allowed me to automate WhatsApp communications, allowing the AI to serve customers exactly the way I need: quickly, accurately, and in a style that reflects my business's identity. What I appreciate most is the ease of implementation and the support they provide; it's clear they understand what an entrepreneur needs to improve their customer experience. Thanks to them, my store can now operate 24/7 in an organized and effective manner. I definitely recommend bitChat to any business looking to take their service to the next level.

VARIEDADES KyS

★★★★★ · 5/5

bitchat really shines on customer support — it replies instantly 24/7 on WhatsApp, IG and FB, answers most questions on its own, and cleanly passes complex cases to humans without breaking the flow. Customers get fast help, teams stay organized, and for the price you pay it feels like having an always-on support agent that also helps drive sales.

Toddly

★★★★★ · 5/5

Such a useful app for using AI on WhatsApp. The customer support team is really helpful and responsive. My brand has a lot of different items, and the AI is able to fetch almost everything quickly. Sometimes it misses one or two products, but whenever that happens, the support team jumps in right away to fix it. Overall a great experience!

Pursenalization

★★★★★ · 5/5

The app is easy to use and the UI is simple and clean. The bitbybit team has also been very helpful whenever issues come up, and they explain things clearly.

Topgolf

★★★★★ · 5/5

The automation flows make our work much more efficient. Broadcasts, auto-tagging, and order reminders all run smoothly. The support team is great too. Recommended!

Alcavella

★★★★★ · 5/5

One AI platform to turn every chat into revenue.

Stop Just Chatting.
Start Converting.

Higher conversion, zero extra effort.

Support with zero blind spots.

One unified commerce engine.

AI that moves your bottom line.

One Inbox.
Infinite Context.

Everything you need.
Nothing you don't.

Every customer conversation — resolved, converted, remembered.

AI-first routing

Smart auto follow-up

Full commerce context in every chat

Turns WhatsApp conversations into campaigns — automatically.

AI tagging that replaces manual segmentation

Click-to-WhatsApp ads, closed in-thread

Drag-and-drop flows for the full customer lifecycle

Ship an AI agent in minutes. With prebuilt skills, not blank prompts.

Prebuilt skillsets — ready on day one

Commerce-connected, not just chat-capable

AI tagging that feeds directly into bitCRM

More tools. Same system.

bitApp

bitLink

bitLoyalty Coming soon

Results that speak.

Ready to turn WhatsApp into a revenue channel?

One AI platform to turn every chat into revenue.

Stop Just Chatting.Start Converting.

Higher conversion, zero extra effort.

Support with zero blind spots.

One unified commerce engine.

AI that moves your bottom line.

One Inbox.Infinite Context.

Every customer conversation — resolved, converted, remembered.

AI-first routing

Smart auto follow-up

Full commerce context in every chat

Turns WhatsApp conversations into campaigns — automatically.

AI tagging that replaces manual segmentation

Click-to-WhatsApp ads, closed in-thread

Drag-and-drop flows for the full customer lifecycle

Ship an AI agent in minutes. With prebuilt skills, not blank prompts.

Prebuilt skillsets — ready on day one

Commerce-connected, not just chat-capable

AI tagging that feeds directly into bitCRM

More tools. Same system.

bitApp

bitLink

bitLoyalty Coming soon

Results that speak.

Ready to turn WhatsApp into a revenue channel?

Stop Just Chatting.
Start Converting.

One Inbox.
Infinite Context.