Pricing

Simple plans for every
stage of growth.

Each product has its own pricing so you only pay for what you use. Start free, scale when you’re ready.

Inbox & Support
bitChat

WhatsApp-first AI support and conversion. Resolve faster, convert more, and keep customer context in one workspace.

Testing & exploring
Free
$ 0
Always free — no trial expiry
Get Started Free
What's included
  • 100 AI replies/mo
  • 100 tickets/mo
  • 3 agents
  • 5 AI tags
  • WhatsApp, IG, FB, TikTok Shop + Web chat widget
  • AI Studio (build, test, deploy)
  • AI knows loyalty points
  • AI product recommendations
  • Order lookup in chat
  • AI summaries
  • 50 KB documents
  • Email support
Small teams starting out
Starter
7-day trial · No card · Cancel anytime
$ 32.5
per workspace / month, billed annually
Start 7-Day Free Trial
Everything in Free, upgraded:
  • 7-day free trial
  • 2,500 AI replies/mo
  • 1,500 tickets/mo
  • 6 agents
  • 20 AI tags
  • 500 KB documents
  • Advanced handoff rules
  • Enhanced analytics
  • Hide 'Powered by bitbybit'
  • Priority support
Most popular
Growing brands scaling up
Growth
7-day trial · No card · Cancel anytime
$ 82.5
per workspace / month, billed annually
Start 7-Day Free Trial
Everything in Starter, upgraded:
  • 7-day free trial
  • 8,000 AI replies/mo
  • 5,000 tickets/mo
  • 12 agents
  • 50 AI tags
  • 5,000 KB documents
  • Advanced AI Instructions (check/create order, escalation)
  • API + webhooks
  • Revenue attribution
  • Priority support
Complete platform automation
Pro Bundle
Expert onboarding · 7-day trial · No card required
$ 249.17
per workspace / month, billed annually
Book Demo
Everything in Growth, upgraded:
  • 7-day free trial
  • 25,000 AI replies/mo (3x volume buffer vs Growth)
  • 10,000 tickets/mo
  • 25 agents
  • Unlimited AI tags
  • Unlimited KB documents
  • All 5 products at Growth tier
  • VIP support + expert onboarding
WhatsApp message fees charged separately at official Meta rates — no markup. 7-day free trial on all paid plans. No credit card required to start.
Compare plans

bitChat — what's in
each plan

A full breakdown of every feature across Free, Starter, Growth, and Pro Bundle.

Feature FreeStarterGrowthPro Bundle
Volume
AI replies/mo 100 2,500 8,000 25,000
Tickets/mo 100 1,500 5,000 10,000
Human agents 3 6 12 25
Channels (all tiers)
WhatsApp Business API ✓ ✓ ✓ ✓
WhatsApp COEX ✓ ✓ ✓ ✓
Instagram + Facebook DM ✓ ✓ ✓ ✓
Web chat widget ✓ ✓ ✓ ✓
TikTok Shop messages ✓ ✓ ✓ ✓
AI capabilities
AI Studio (build, test, deploy) ✓ ✓ ✓ ✓
Active AI skillsets Unlimited Unlimited Unlimited Unlimited
AI summaries ✓ ✓ ✓ ✓
AI knows loyalty points ✓ ✓ ✓ ✓
AI product recommendations ✓ ✓ ✓ ✓
Order lookup in chat ✓ ✓ ✓ ✓
AI auto-tagging (# tags) 5 20 50 Unlimited
Advanced AI Instructions (check/create order, escalation) — — ✓ ✓
Knowledge base
Knowledge base entries (PDF/DOCX + crawled pages) 50 500 5,000 Unlimited
URL crawl depth 2 3 5 10
KB auto-update from web (future) Manual Manual Weekly Daily
Inbox & workflow
Personal inbox ✓ ✓ ✓ ✓
Multi-agent shared inbox ✓ ✓ ✓ ✓
Working hours / availability ✓ ✓ ✓ ✓
Advanced handoff rules — ✓ ✓ ✓
Quick replies Unlimited Unlimited Unlimited Unlimited
Developer
API + webhooks — — ✓ ✓
Analytics
Basic dashboard ✓ ✓ ✓ ✓
Enhanced analytics (future) — ✓ ✓ ✓
Revenue attribution (future) — — ✓ ✓
Branding & support
Hide 'Powered by bitbybit' — ✓ ✓ ✓
Support Email Priority Priority VIP + onboarding
Enterprise

Need something
custom-built?

For large teams, multi-brand operations, and complex integrations. We’ll scope a plan that fits your exact requirements.

  • Custom conversation and contact limits
  • Dedicated infrastructure & SLA
  • SSO, audit logs & compliance
  • Dedicated success manager
  • Custom AI configuration & guardrails
  • API access & white-label options
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
FAQ

Questions about
pricing

Last reviewed

Yes, each product is priced separately so you only pay for what you use. They connect seamlessly — for example, AI tags from bitChat automatically sync into bitCRM to trigger campaigns. You can start with one and add the other at any time.
WhatsApp charges per conversation at official Meta rates. We pass these through at zero markup — you pay Meta directly or through us at the same rate. There's no platform cut or hidden surcharge on your messaging volume.
We'll notify you before you hit your limit. You can upgrade your plan at any time — prorated to the remaining days of your billing cycle. We don't cut off your service mid-month without warning.
Yes — all paid plans come with a 7-day free trial, no credit card required. You'll have full access to every feature in the plan so you can test real workflows before committing.
Absolutely. You can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle so you keep your current features until then.
Yes — switching to annual billing saves you up to 17% (the equivalent of 2 months free) compared to monthly pricing. Toggle the billing switch at the top of this page to see annual prices for each plan.