Pricing

Simple plans for every
stage of growth.

Each product has its own pricing so you only pay for what you use. Start free, scale when you’re ready.

Inbox & Support
bitChat

WhatsApp-first AI support and conversion. Resolve faster, convert more, and keep customer context in one workspace.

Testing & exploring
Free
$ 0
Always free — no trial expiry
Get Started Free
What's included
  • 250 AI Reply
  • 100 Tickets
  • 3 Agents
  • 3 Custom AI Labels
  • WhatsApp API, IG, FB Integration
  • AI Training: AI Playground
  • AI Studio: Build, Test & Deploy AI Agent
  • Customizable Chat Widget
  • AI Product Recommendation
  • Email and Chat Support
Small teams starting out
Basic
7-day trial · No card · Cancel anytime
$ 32.5
per workspace / month, billed annually
Start 7-Day Free Trial
Everything in Free, upgraded:
  • 7-day free trial
  • 4,000 AI Reply
  • 1,000 tickets
  • 6 agents
  • 10 Custom AI labels
  • Hide Watermark Footer
  • Enhance Analytics: Chats, Tickets, Agent Stats
  • Priority Support
Growing brands scaling up
Standard
7-day trial · No card · Cancel anytime
$ 82.5
per workspace / month, billed annually
Start 7-Day Free Trial
Everything in Basic, upgraded:
  • 7-day free trial
  • 15,000 AI Reply
  • 3,000 tickets
  • 20 agents
  • 20 Custom AI labels
  • Access to deep research and reasoning AI model
  • Hide Watermark Footer
  • VIP Support
Complete platform automation
Pro
Expert onboarding · 7-day trial · No card required
$ 249.17
per workspace / month, billed annually
Book Demo
Everything in Standard, upgraded:
  • 7-day free trial
  • 60,000 AI Reply
  • 10,000 tickets
  • 20 agents
  • 20 Custom AI labels
  • Pro Plan in All Apps
  • Access to deep research and reasoning AI model
  • Hide Watermark Footer
  • VIP Support
WhatsApp message fees charged separately at official Meta rates — no markup. 7-day free trial on all paid plans. No credit card required to start.
Compare plans

bitChat — what's in
each plan

A full breakdown of every feature across Free, Basic, Standard, and Pro.

Feature FreeBasicStandardPro
Channel
WhatsApp API ✓ ✓ ✓ ✓
WhatsApp APP ✓ ✓ ✓ ✓
Instagram ✓ ✓ ✓ ✓
Facebook ✓ ✓ ✓ ✓
Google My Business ✓ ✓ ✓ ✓
Custom Channel — — — —
Platform Fee
WhatsApp API — — — —
AI: Chatbot & Tagging
AI Chatbot ✓ ✓ ✓ ✓
Product recommendation ✓ ✓ ✓ ✓
Order Tracking ✓ ✓ ✓ ✓
FAQ ✓ ✓ ✓ ✓
AI Customer Segmentation ✓ ✓ ✓ ✓
Sentiment Analysis ✓ ✓ ✓ ✓
AI Auto-Summary ✓ ✓ ✓ ✓
AI Co-Pilot ✓ ✓ ✓ ✓
Custom AI Label 3 6 12 20
Inbox & Contacts
Customer Unlimited Unlimited Unlimited Unlimited
Supervisor Seat Unlimited Unlimited Unlimited Unlimited
Agent Seat 3 6 12 20
Green Tick Application — ✓ ✓ ✓
Team Inbox ✓ ✓ ✓ ✓
Shortcuts ✓ ✓ ✓ ✓
Contact Import ✓ ✓ ✓ ✓
Contact Merging ✓ ✓ ✓ ✓
Chat History Migration — ✓ ✓ ✓
Web View History ✓ ✓ ✓ ✓
No Branding (Powered by bitbybit) — ✓ ✓ ✓
Automation Rule ✓ ✓ ✓ ✓
Commerce
Product Catalog Unlimited Unlimited Unlimited Unlimited
Order History ✓ ✓ ✓ ✓
Customer History ✓ ✓ ✓ ✓
Product Recommendation ✓ ✓ ✓ ✓
Integration
Shopify ✓ ✓ ✓ ✓
Shopify Flow ✓ ✓ ✓ ✓
WhatsApp Form ✓ ✓ ✓ ✓
WhatsApp Catalog ✓ ✓ ✓ ✓
Google Sheet ✓ ✓ ✓ ✓
Stamped.io Reviews ✓ ✓ ✓ ✓
Yotpo Reviews ✓ ✓ ✓ ✓
Smile.io Reviews ✓ ✓ ✓ ✓
Xendit — ✓ ✓ ✓
Jubelio — ✓ ✓ ✓
API Access — — — —
Enterprise

Need something
custom-built?

For large teams, multi-brand operations, and complex integrations. We’ll scope a plan that fits your exact requirements.

  • Custom conversation and contact limits
  • Dedicated infrastructure & SLA
  • SSO, audit logs & compliance
  • Dedicated success manager
  • Custom AI configuration & guardrails
  • API access & white-label options
Book Demo (English)
For international customers who prefer the demo in English.
Book Demo (Bahasa Indonesia)
Untuk pelanggan yang ingin demo dalam Bahasa Indonesia.
FAQ

Questions about
pricing

Last reviewed

Yes, each product is priced separately so you only pay for what you use. They connect seamlessly — for example, AI tags from bitChat automatically sync into bitCRM to trigger campaigns. You can start with one and add the other at any time.
WhatsApp charges per conversation at official Meta rates. We pass these through at zero markup — you pay Meta directly or through us at the same rate. There's no platform cut or hidden surcharge on your messaging volume.
We'll notify you before you hit your limit. You can upgrade your plan at any time — prorated to the remaining days of your billing cycle. We don't cut off your service mid-month without warning.
Yes — all paid plans come with a 7-day free trial, no credit card required. You'll have full access to every feature in the plan so you can test real workflows before committing.
Absolutely. You can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle so you keep your current features until then.
Yes — switching to annual billing saves you up to 17% (the equivalent of 2 months free) compared to monthly pricing. Toggle the billing switch at the top of this page to see annual prices for each plan.