Automate your WhatsApp Business App number
Keep your WhatsApp Business App number, labels, and group chats — bitbybit adds an AI agent that answers and sells on the same thread.
Install on Shopify ~15-min setup — or our team wires it up with you.
4.7 · 13 reviews · bitChat on the Shopify App StoreWhatsApp Business App + bitbybit
You run WhatsApp Business App to chat with customers from your phone — your business profile, product catalog, quick replies, labels, and away messages all live there, and your team replies by hand all day.
Without bitbybit, the work lives inside one phone. Replies stop when the team is offline, the catalog can’t close a sale on its own, and what each customer bought never lands on a record you own — so you can’t follow up, segment, or broadcast later.
Connect the same number through Coexistence and bitbybit puts one AI agent on every thread. It answers questions, recommends from your catalog, and tags each buyer onto a customer record you own — right inside the WhatsApp chat your team already works in. Support and marketing, one record, one number.
What WhatsApp Business App + bitbybit looks like.
A message from any channel lands on the same agent — and the same customer record.
What can bitbybit do with WhatsApp Business App?
- Answer incoming messages 24/7 with an AI agent that picks up when your team is offline — then hands back with full thread context.
- Recommend and sell from your WhatsApp Business App catalog inside the chat, and write the order back to Shopify.
- Tag and segment every buyer onto a customer record you own as the conversation happens.
- Send broadcasts to those segments by conversation, on the same number — billed per WhatsApp conversation, not per message.
- Reply from the mobile app and bitbybit on the same number at the same time, with both sides on one shared history.
You keep WhatsApp Business App. bitbybit layers on top.
- Your number stays yours. No porting, no new line — Coexistence links the same WhatsApp Business App number you already give out.
- Your phone keeps working. Your team still replies from the WhatsApp Business App; bitbybit and the mobile app see the same thread, so nobody loses access.
- Your setup stays put. Business profile, product catalog, labels, quick replies, and group chats stay in the app — bitbybit layers on top, it doesn’t replace any of it.
- Your history stays portable. The number stays in your name and your conversations stay with you, so you can upgrade to the WhatsApp Cloud API later without losing data.
Set up WhatsApp Business App in ~15 minutes.
- 01
In bitbybit, choose WhatsApp Business App (Coexistence) and start the connect flow.
- 02
Open WhatsApp Business App on the phone that holds your number.
- 03
Tap Menu or Settings and select Linked Devices.
- 04
Scan the bitbybit QR code and wait for WhatsApp to connect and sync.
- 05
Keep replying from the phone while bitbybit runs AI replies, broadcasts, and CRM tagging on the same number.
Full setup guide: Read the docs ↗
Before you connect.
What pairs well with this.
- Channels
WhatsApp
Connect WhatsApp — Cloud API for high-volume messaging, or keep your existing number with Coexistence. AI, broadcasts, and CRM on top.
See integration → - Channels
Instagram
Route Instagram DMs to the same AI agent and customer record as WhatsApp, so every conversation shares context.
See integration → - Channels
Messenger
Bring Facebook Page Messenger conversations to the same AI agent and customer record as WhatsApp.
See integration →
Connect WhatsApp Business App to your store and customer record.
Install on Shopify or start free — and if you'd rather talk it through, book a demo.
Coexistence links your existing WhatsApp Business App number to bitbybit. Your team keeps replying from the mobile app, with group chats intact, while one AI agent answers 24/7, tags each buyer onto a customer record you own, and runs broadcasts billed per WhatsApp conversation, not per message.
Last reviewed: 2026-07-13 · Back to all integrations