Qiscus charges per message, per product, and per subscription — then hands you multiple logins. bitbybit is one platform: inbox, CRM, AI Studio, and Shopify commerce under one account, with transparent pricing and zero per-message surcharges on campaigns.
Qiscus separates its CRM, AI Agent, Shop, and inbox into distinct subscriptions. bitbybit bundles everything — inbox, CRM, campaigns, AI Studio, and Shopify commerce — under one account and one invoice.
Qiscus adds IDR 657 per marketing message on top of the subscription. At scale, this dominates your unit economics. bitbybit's pricing is predictable — run campaigns without calculating per-send exposure.
Shopee and Tokopedia have their own AI tools — but those tools serve the marketplace's goals, not yours. bitbybit builds first-party AI commerce experiences that differentiate your brand and create direct customer relationships that drive LTV. That's what compound growth looks like.
bitbybit's Shopify integration is native and real-time — live inventory, order history, and cart actions inside every conversation. Qiscus Shop covers catalog browsing; full order-to-payment flows in WhatsApp are absent.
See how both platforms stack up across the features that matter most for WhatsApp commerce and Shopify brands.
At 10,000 campaign messages/month, Qiscus per-message fees add ~IDR 6.5M (~$400) to your bill every month — on top of the subscription.
We believe in honest comparisons. Here are the scenarios where Qiscus may be more suited to your needs.
bitbybit includes broadcast campaigns, AI segmentation, and Shopify commerce natively. Qiscus charges IDR 657 per marketing message on top of its subscription, and CRM and AI Agent are separate paid products — so your effective cost is significantly higher for a comparable feature set.
Qiscus Shop provides catalog management, but native Shopify order sync is undocumented. bitbybit's Shopify integration is native — full order, customer, and cart data inside every conversation in real time.
Shopee and Tokopedia have their own AI tools — but those tools serve the marketplace's goals, not your brand's. bitbybit builds first-party AI commerce experiences that differentiate you from every other marketplace seller. Direct customer relationships, repeat purchase, and brand equity are built through owned channels — not marketplace-native AI that treats your customers as the platform's customers.
Qiscus charges a monthly subscription plus IDR 657 per marketing message, plus separate costs for AI Agent and CRM. bitbybit's pricing is transparent and all-inclusive — no per-message surcharges and no add-on stacking.
Yes. bitbybit was founded in Indonesia and serves 1,000+ local and international brands with Bahasa Indonesia support, a local team, and Meta Official Partner status.
Our team handles the full transition — zero downtime, zero cost. You keep serving customers while we rebuild everything in the background.
We export your full contact list, conversation history, and workflow configurations from your current platform.
Your bitbybit workspace is configured with your WhatsApp number, team seats, and Shopify store connected.
Automations, campaigns, and bot flows are rebuilt and tested in your new environment before going live.
We cut over during low-traffic hours. Your customers never experience a gap in service. Average: 3–5 business days.
From the first "Hi" to the next repurchase — connect AI agents, CRM, and commerce data into one intelligent thread that never loses context.