The all-in-one AI Customer Support Platform

Full feature platform with AI-chatbot, ticketing sytem, omnichannel to WOW customers and empower your support team

AI Fueled Workflow

Automate Without Coding

Reply to your customers in seconds, 24/7.
AI trained specifically for e-commerce.

Rich, Nativel Context from Shopify

Deep integrations with Shopify to empower agents with a 360 view of your customer.

AI Tagging

Auto-analyzes and tags every customer conversation. Delivering powerful insights with simplicity and speed.

Work Smarter as a Team

Collaborate with your team within tickets. Assign, Tag, Notes, and much more.

Connect in Seconds, Not Weeks

Works with WhatsApp API and WhatsApp App.

Jane Crawford
CEO Hello World

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Tessa James
Product Lead Webflow

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Mike Horford
VP Sales TC Group

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Steph Wardell
CMO Splice

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How To Create Customer Segmentation And Track Message After A Broadcast

A guide on how to create segmentation and track chats after you send a broadcast message!

How to Create A Chatbot Flow

Learn how to create and manage chatbot flows in bitChat with this step-by-step guide, enhancing customer interaction across WhatsApp and Instagram.

How to Create a Customer Segment

Learn how to create targeted customer segments in bitbybit with a step-by-step guide, enhancing your marketing efforts with personalized messaging.

How to Filter Customer Chat by Ticket

Learn how to efficiently manage customer chats in bitChat with two easy methods for filtering by ticket, ensuring timely and organized responses.

How to Create a Ticket Category

Learn how to create and customize ticket categories in bitChat. This step-by-step guide will help you organize and manage your tickets efficiently.

How to Add a Profile Picture to Your WhatsApp Cloud API

Follow this step-by-step guide to easily upload a profile picture to your WhatsApp Cloud API and enhance your brand's visibility.

How to Create and Connect WhatsApp Cloud API with bitbybit

Discover how to seamlessly integrate WhatsApp Cloud API with bitbybit to enhance your e-commerce customer interactions.

How to Disable reCAPTCHA on Shopify

To turn off reCAPTCHA on Shopify, go to: Settings > Apps and sales channels, then Online store > Preferences