The all-in-one AI Customer Support Platform

Full feature platform with AI-chatbot, ticketing sytem, omnichannel to WOW customers and empower your support team

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AI Fueled Workflow

Automate Without Coding

Reply to your customers in seconds, 24/7.
AI trained specifically for e-commerce.

Rich, Nativel Context from Shopify

Deep integrations with Shopify to empower agents with a 360 view of your customer.

AI Tagging

Auto-analyzes and tags every customer conversation. Delivering powerful insights with simplicity and speed.

Work Smarter as a Team

Collaborate with your team within tickets. Assign, Tag, Notes, and much more.

Connect in Seconds, Not Weeks

Works with WhatsApp API and WhatsApp App.

Jane Crawford
CEO Hello World

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Tessa James
Product Lead Webflow

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Mike Horford
VP Sales TC Group

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Steph Wardell
CMO Splice

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How to Integrate Your Instagram Business with bitChat

Discover how to seamlessly integrate Instagram with bitbybit to enhance your e-commerce customer interactions.

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How To Create Customer Segmentation And Track Message After A Broadcast

A guide on how to create segmentation and track chats after you send a broadcast message!

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How to Create A Chatbot Flow

Learn how to create and manage chatbot flows in bitChat with this step-by-step guide, enhancing customer interaction across WhatsApp and Instagram.

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How to Create a Customer Segment

Learn how to create targeted customer segments in bitbybit with a step-by-step guide, enhancing your marketing efforts with personalized messaging.

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How to Filter Customer Chat by Ticket

Learn how to efficiently manage customer chats in bitChat with two easy methods for filtering by ticket, ensuring timely and organized responses.

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How to Create a Ticket Category

Learn how to create and customize ticket categories in bitChat. This step-by-step guide will help you organize and manage your tickets efficiently.

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How to Add a Profile Picture to Your WhatsApp Cloud API

Follow this step-by-step guide to easily upload a profile picture to your WhatsApp Cloud API and enhance your brand's visibility.

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How to Create and Connect WhatsApp Cloud API with bitbybit

Discover how to seamlessly integrate WhatsApp Cloud API with bitbybit to enhance your e-commerce customer interactions.

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How to Disable reCAPTCHA on Shopify

To turn off reCAPTCHA on Shopify, go to: Settings > Apps and sales channels, then Online store > Preferences

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