Pricing
Login
Start Free

How to Create and Organize Tickets

bitChat

Organizing customer service tickets in bitChat helps ensure no query goes unanswered. This guide shows you how to create, label, and color-code ticket tags for easy identification and management of support requests.

Step 1: Go to bitChat Settings - Live Chat & Ticket dashboard.

Step 2: Scroll down and click "Add new ticket tag"

Click "Add new ticket tag"

Step 3: Fill in tag name, pick a color, and click "Save changes"

Fill in name the tag and pick a color
Click "Save changes"

For further assistance, reach out to us at help@bitbybit.studio

More articles

How to Create a New WhatsApp Cloud API Campaign with bitbybit

Learn how to set up and launch a WhatsApp Cloud API campaign in bitCRM. Boost customer engagement with personalized, targeted messaging in just a few simple steps.

How to Add a Profile Picture to Your WhatsApp Cloud API from Facebook

Follow this step-by-step guide to easily upload a profile picture to your WhatsApp Cloud API and enhance your brand's visibility.

How to Add a Profile Picture to Your WhatsApp Cloud API from the App

Enhance your brand identity by adding a profile picture to your WhatsApp Cloud API. This guide walks you through the simple steps to upload and save your image seamlessly.

More blogs
Help & Support
WhatsApp: +62 815-1423-1000
help@bitbybit.studio
© bitbybit. All rights reserved.
PT. Benar Benar Bagus