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How to Add Quick Responses

bitChat

Quick responses in bitChat allow you to respond instantly to customer inquiries, providing pre-set answers to frequently asked questions. This feature helps streamline communication and improve customer satisfaction. Learn how to configure and add quick responses to your chat widget.

Step 1: Access the bitChat Chat widget Dashboard

Go to the bitChat Chat widget dashboard and enable toggle “Quick responses”

Enable toggle “Quick responses”

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Step 2: Add Quick Response

Enter the Button text and select chatbot on dropdown. You can add more responses by clicking the “+” icon.

Enter the Button text and select chatbot. You can add more by clicking the “+”

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Step 3: Save

Click “Save changes”.

Click “Save changes”

For further assistance, reach out to us at help@bitbybit.studio

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