Knowledge Base

Unlock the full potential of your bitbybit tools with our easy-to-follow guides and tutorials. Our knowledge base is your ultimate resource for mastering sales and marketing, boosting customer interactions, and taking your e-commerce game to the next level 🚀

Understanding WhatsApp Campaign Metrics

bitCRM

Learn how to navigate and analyze WhatsApp Campaign Metrics in bitCRM to monitor your campaign performance.

How to Add User

Miscellaneous

Discover how to add new users to your bitbybit account, assigning roles and permissions for seamless team collaboration.

Managing Your Personal Settings

Miscellaneous

Update your profile, contact details, and personal settings in bitbybit to keep your account information current and accurate.

How to Top Up AI Token

Miscellaneous

Easily top up AI tokens in bitbybit to enhance your AI-powered features, ensuring smooth automation and productivity.

How to Create or Add a Company

Miscellaneous

Learn how to add a new company in bitbybit, providing a streamlined way to manage multiple business entities from a single account.

How to Reset Your Password

Miscellaneous

Learn how to securely reset your password in just a few steps for maintaining account security and regaining access.

How to Customize Your Link Page's Theme

bitLink

Customize your bitLink page's theme to match your brand identity, with options for backgrounds, fonts, and button styles.

How to Preview Your Sorted Collection

bitAI

Learn how to preview sorted product collections in bitAI, ensuring your display aligns perfectly with your store’s merchandising strategy.

How to Push Out of Stock Products to the Bottom of Collections

bitAI

Automatically move out-of-stock products to the bottom of your collections using bitAI, keeping your in-stock items more visible.

How to Edit or Delete a Sorting Model

bitAI

Easily edit or delete your sorting models in bitAI, ensuring your product collections remain updated and well-organized.

How to Create a Sorting Model

bitAI

Create a custom sorting model in bitAI to organize your product collections effectively, streamlining the customer shopping experience.

How to Blast a Rating Review for Chatbot

bitChat

Learn how to automate rating requests for chatbot interactions different communication channels.

How to Blast a Rating Review for Customer Service

bitChat

Find out how to request customer service ratings using bitChat, helping you gather valuable feedback from multiple messaging channels.

How to Add a Mailing List Button

bitLink

Discover how to add a mailing list button in bitLink, enabling easy email subscription for your customers directly from your social media page.

How to Create and Activate Away Message

bitChat

Learn how to configure an Away Message in bitChat for seamless communication outside business hours, ensuring your customers stay informed.

How to Create and Activate Welcome Message

bitChat

Set up a personalized Welcome Message in bitChat to greet new customers and enhance engagement from the first interaction.

How to Test and Preview Your Automation

bitCRM

Discover how to test and preview your automations in bitCRM to ensure smooth operation before activation.

How to Setup Chat Notifications

bitChat

Discover how to configure chat notifications in bitChat, ensuring you stay updated with every conversation. Follow this step for a personalized notification setup.

How to Add a Shoppable Link

bitLink

Learn how to create and add a shoppable link in bitLink, enabling you to display products or collections directly from your Shopify store. This guide walks you through the process for seamless integration.

Enabling the "Capture More Data" Feature in bitLogin

bitLogin

Learn how to enable the "Capture More Data" feature in bitLogin to collect additional user information during the sign-up process.

How to Set up Twitter OAuth

bitLogin

Learn the essential steps, from accessing the Twitter Developer Portal to generating access tokens by following this comprehensive guide to configure Twitter OAuth in bitLogin.

How to set up Apple OAuth

bitLogin

Learn how to acquire the necessary App ID, Team ID, Key ID, and Private Key, ensuring a secure authentication setup for your users.

How to Set Up Facebook OAuth

bitLogin

Learn how to obtain your App ID, App Secret, and configure Facebook OAuth for secure and smooth login experiences.

How to Preview Your Link in Real Time

bitLink

Learn how to preview your bitLink page in real time to ensure your design and content are just right before going live.

How to Edit Your Link URL

bitLink

This guide walks you through editing your custom link URL in bitLink, giving your page a unique and branded web address.

How to Use a Preset Theme for Your Link Page

bitLink

Discover how to choose and apply preset themes to your bitLink page for a visually appealing, professional design that aligns with your brand.

How to Add or Edit Your Store Bio

bitLink

Learn how to add or edit your store bio in bitLink, making it easier to share your brand story and mission with your audience.

How to Upload Your Store Profile Photo

bitLink

Follow this guide to upload and adjust your store profile photo in bitLink. A professional-looking profile boosts your store’s branding and visibility.

How to Set a Fallback Template

bitChat

Learn how to create fallback templates in bitChat to ensure your chatbot provides helpful responses even when it encounters unrecognized queries.

How to Add Quick Responses

bitChat

Set up quick responses in bitChat to streamline customer interactions. This tutorial walks you through enabling and customizing chatbot replies for faster service.

How to Add Message Text to Your Store's Chat Widget

bitChat

Learn how to add and customize message text in your store's chat widget using bitChat. This guide helps you improve customer communication with personalized messaging.

How to Embed a YouTube Video

bitLink

Integrate YouTube videos into your bitLink to enrich user engagement through embedding video URLs.

How to Add a WhatsApp Section

bitLink

Quickly add a WhatsApp section to your bitLink for direct customer communication.

How to Add an Image Section

bitLink

Discover how to add visual appeal to your bitLink with image sections. Including clickable links to enhance user interaction.

How to Create a Chat Initiation Template

bitChat

Learn how to set up a WhatsApp Cloud API chat initiation template for efficient customer outreach.

How to Integrate Facebook Messenger with bitChat

Seamlessly connect Facebook Messenger to bitChat, expanding your communication channels and allowing better customer support through Meta's platform.

How to Create a WhatsApp Form

bitChat

Easily build and customize WhatsApp form with bitChat to collect valuable customer information for efficient customer engagement.

How to Set and Customize Your Operational Hours

bitChat

Learn how to set and customize your business's operational hours in bitChat. This guide ensures your chat availability matches your schedule for effective customer communication.

Understanding AI Tagging and How You Can Utilize Them

bitChat

Discover how AI tagging works in bitChat and learn how to use it to categorize conversations and provide better customer insights by following these steps.

How to Create and Set Up Your AI Agent Persona

bitChat

Tailor your AI agent to fit your brand with a custom persona. This tutorial guides you through setting up an AI agent that handles customer inquiries effectively.

How to Activate AI Agents

bitChat

Empower your team with AI-driven reply suggestions in bitChat by following this step to activate AI agents for smarter, faster responses.

How to Hide Chat Widget on Specific Pages

bitChat

Discover how to hide your chat widget on specific pages of your website or app

How to Set Up Chat Widget Appearance

bitChat

Learn how to customize the look of your chat widget using bitChat to match your brand's identity and enhance user experience.

How to Resolve Tickets Automatically

bitChat

Discover how to automatically resolve support tickets in bitChat to improve efficiency in handling customer inquiries.

How to Create and Organize Tickets

bitChat

Master the process of creating and organizing support tickets in bitChat for more efficient customer service management.

How to Edit or Delete a Quick Reply Template

bitChat

Learn how to edit or delete quick reply templates in bitChat to streamline customer responses.

How to Start Chat with a New Number

bitChat

Initiate customer chats with a new phone number using WhatsApp Cloud API or WhatsApp Business App in bitChat.

How to Filter Chat

bitChat

Learn how to filter customer chats by ticket category in bitChat for more efficient customer service management.

How to Add Login Options to Your App

bitApp

Discover how to add multiple login options in bitApp to enhance user access and convenience.

How to Arrange Bottom Navigations

bitApp

Learn how to organize and preview bottom navigation links in bitApp to enhance app usability.

How to Set a Product Collection Display

bitApp

Easily set up and customize your product collection display in bitApp for an optimized user shopping experience.

How to Add Link to a Circle Image Grid

bitApp

Learn how to embed custom URLs into a Circle Image Grid in bitApp to improve user navigation.

How to Design Your Homepage

bitApp

Discover how to design your app’s homepage with customizable features like image sliders and product collections using bitApp.

How to Direct Push Notifications to a Specific Page in App

bitCRM

Learn how to direct push notifications to specific pages in your app to enhance targeted engagement using bitCRM.

How to Preview Push Notifications

bitCRM

Easily preview push notifications in bitCRM before sending to ensure accuracy and appeal.

How to Send a Push App Notification

bitCRM

Discover how to send push notifications through bitCRM to enhance your app user engagement.

How to Schedule Steps in a Automation

bitCRM

Learn how to schedule steps in bitCRM automations to optimize customer interactions and increase efficiency.

How to Add an Image to Your Campaign

bitCRM

Enhance your marketing campaigns by adding visually appealing images to your bitCRM templates with this easy-to-follow guide.

How to Create a New WhatsApp Cloud API Campaign

bitCRM

Set up and launch a WhatsApp Cloud API campaign in bitCRM to boost customer engagement with targeted messaging.

How to Create a New WhatsApp Business App Campaign

bitCRM

Effortlessly create and schedule a WhatsApp Business App campaign in bitCRM, streamlining your communication strategy.

Understanding the Unsubscribe Option for Messages

bitChat

Discover how to manage unsubscribe options in bitChat to ensure compliance and enhance customer experience.

How to Add Steps to an Automation

bitCRM

Learn how to enhance your bitCRM workflows to your automation scenarios for a more tailored experience.

How to Edit or Delete an Automation

bitCRM

Learn how to easily modify or delete your automated workflows in bitCRM

How to Adjust Social Buttons Appearance

bitLogin

Customize the appearance of your social login buttons in bitLogin to match your brand with this guide

How to Create a Campaign with Button Options

bitCRM

Discover how to create engaging WhatsApp campaigns with button options for interactive customer responses.

How to Set Up a Trigger

bitCRM

Learn how to automate customer communications by setting up triggers in bitCRM for seamless operations.

How to Edit or Cancel an Already Scheduled Campaign

bitCRM

Easily edit or cancel your scheduled campaign in bitCRM with just a few clicks using this guide.

How to Integrate bitAI with Shopify

bitAI

Learn how to connect bitAI with Shopify to power your e-commerce platform with advanced AI capabilities.

How to Integrate bitApp with Shopify

bitApp

This guide helps you integrate bitApp with Shopify to enhance your app’s functionality and manage your store efficiently.

How to Integrate bitCRM with Shopify

bitCRM

Find out how to seamlessly connect bitCRM with Shopify to streamline your e-commerce operations.

How to Add a Link to an Image Slider

bitApp

Learn how to add clickable links to your bitApp’s image slider for better user interaction.

How to Set Your App's Splash Screen

bitApp

This step-by-step guide shows you how to upload and preview a splash screen image for your bitApp.

How to Set Your App Branding Color

bitApp

Discover how to choose and apply a primary branding color for your bitApp theme in a few simple steps.

How to Set Up App Name, Subtitle, and Description

bitApp

Learn how to customize your bitApp with an app name, subtitle, and description to define your brand’s identity.

How to Upload an App Icon for Your App

bitApp

Follow this guide to easily upload and set an app icon for your bitApp, enhancing your brand identity.

How to Add a Divider

bitLink

Discover how to add stylish dividers to your bitLink sections to improve the visual layout of your site.

How to Add a Text Section

bitLink

Learn how to add and customize text sections in bitLink to enhance your website's content

How to Edit or Delete a Category

bitApp

Follow these guide to editing or deleting categories in bitApp to keep your navigation clean and updated.

How to Arrange Categories

bitApp

Discover how to effortlessly rearrange your bitApp categories for an optimized layout.

How to Add a Sub-Category

bitApp

Learn how to easily create sub-categories within bitApp for better organization of your content.

How to Add a Category

bitApp

Follow this guide to quickly add new categories to your bitApp and streamline your navigation.

How to Share Your bitLink to Social Media

bitLink

Discover how to share your bitLink profile across multiple social platforms to boost your online presence and visibility.

How to Archive a Link

bitLink

Learn how to archive links in bitLink, giving you the option to hide them without permanently deleting.

How to Arrange Your Links

bitLink

Follow these simple steps to rearrange links on your bitLink profile for optimal organization.

How to Delete a Link

bitLink

Effortlessly remove outdated links from your bitLink profile and keep your content up to date.

How to Add Social Media Icons

bitLink

Learn how to add social media icons to your bitLink profile, making it easier for customers to connect with your brand.

How to Add a New Link

bitLink

Easily create and customize links for your bitLink profile, making your brand's URLs more memorable and engaging.

How to Create and Connect WhatsApp Business App with bitbybit

bitChat

Learn how to connect WhatsApp Business App with bitChat to enhance customer communication directly in the LiveChat dashboard.

How to Create a Message Template for Campaign

bitCRM

Learn how to create and customize WhatsApp campaign templates in bitCRM, with options for dynamic info, AI assistance, and media uploads.

How to Create a Message Template for Automation

bitCRM

Learn how to create and customize automated WhatsApp templates in bitCRM, complete with dynamic parameters and media options.

Understanding Users Role & Authority (Super Admin, Admin, Agents, Regular User)

bitChat

Learn about the different user roles within bitbybit — Super Admin, Admin, Agent, and Regular User and their specific capabilities to efficiently manage your system's operations.

How to Add Chat Widget to Your Store

bitChat

Follow this step-by-step guide to integrate and customize a WhatsApp chat widget in your bitCRM dashboard, enhancing customer engagement on your site.

How to Create a Quick Reply Template

bitChat

Enhance efficiency with bitCRM's quick reply templates, enabling consistent and rapid responses through automated support tools.

Understanding The Anatomy of Multi-Agent Chat

bitChat

Explore bitChat's Multi-Agent Chat dashboard to optimize team collaboration, manage customer interactions, and improve service efficiency.

Inviting bitApp to Your Google Play Store

bitApp

Invite bitApp to your Google Play Console for efficient app submission and professional support.

How to Create Your Google Play Developer Account

bitApp

Create your Google Play Developer Account with bitApp to ensure your app meets Google's standards for global distribution.

Inviting bitApp to Your Apple Developer Account

bitApp

Grant bitApp access to your Apple Developer account with this guide, ensuring a seamless app submission to the App Store.

How to Create Your Apple Developer Account

bitApp

Set up your Apple Developer account with this comprehensive guide, ensuring compliance and readiness for app publication on the App Store.

How to Preview Your App in Real Time

bitApp

Easily preview your app as users would with the bitApp previewer by following these steps.

How to Activate Bottom Navigation

bitApp

Activate and customize bottom navigation in bitApp to enhance your app's usability and flow.